Friso Rewards - Earn & Redeem

Friso Loyalty Program rewards you with Friso Rewards Points when you make a purchase from Friso Online, with a registered account. Every $1 spent on Friso Online = 1 Friso Reward Point. Your Friso Reward Points can be used to redeem the following items listed on this page, while stocks last. To find out more, please read our FAQ.

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Frequently asked questions:

What is Friso Rewards?

Friso Rewards is for rewarding points to our loyal shoppers for the Friso purchases you have made in FairPrice, FairPrice Xtra, FairPrice Finest, FairPrice Online and on Friso Online Singapore e-store (www.shop.friso.com.sg)

How do I earn Friso Rewards Points?

You can earn Friso Rewards Points when you purchase Friso participating products* from Friso Online. Every $1 nett spent = 1 Friso Reward Point.

You can also redeem for purchases of FairPrice, FairPrice Xtra, FairPrice Finest, FairPrice Online. Every $1 nett spent = 1 Friso Reward Point. Take a picture and upload the image(s) of your original receipt(s) to FairPrice Friso Rewards site: from 1 March 2017 onwards. Once your receipts have been processed and your Friso Rewards points have been added to your account, you will be notified by email (this will take approximately 1 month after your submission). Do take note that your nett spend will be rounded down to the nearest dollar eg. spend of $120.90 will give you 120 Friso Rewards Points.

For purchases from Friso Online (www.shop.friso.com.sg), the points will be listed down on your order confirmation when you make your purchase. Points will only be credited to your account once payment has been received or confirmed. Only registered members on Friso Online will be entitled to Friso Rewards Points. *Include all Friso Gold, Frisomum, Friso Cereal products except infant formula for 0-12months.

How do I use my Friso Rewards Points?

You can use your points by following these easy steps:

  1. Login to your account at Friso Online (www.shop.friso.com.sg).
  2. Go to the Redeem Rewards widget located at the right bottom of your screen.
  3. Add the item that you would like to redeem to your cart by clicking on the "Redeem" button.
  4. Once you have finished your shopping, click on the "Checkout" button.
  5. Make sure that all information (including the product list, personal data, billing and shipping address) is correct.
  6. You will receive your Order confirmation via e-mail.

Where can I view the number of Friso Rewards Points I have?

Click on the Friso reward widget bottom right in your screen. The widget will indicate a number which represents your awarded Friso Rewards points

Will my Friso Rewards Points ever expire?

Yes, your Friso Rewards Points will expire after 2 year. However, Friso may at its discretion amend Friso Rewards Points exchange rate, change redeemable items and its corresponding points and reserves the right to vary, delete or add to any of these terms and conditions from time to time or terminate this program without prior notice.

Can I use a mixture of cash and points to redeem the rewards?

Yes. Friso will indicate per each Friso Reward item how the offer can be redeemed: with points or via a redemption partially by points and an additional payment.

What is the difference between Friso Online Rewards points and Friso Rewards Points with FairPrice?

Both Friso rewards points are the same. Purchasing from FairPrice and Friso Online will entitle you to earn Friso reward points.

I currently have Friso Rewards points with Friso Online. May my points from my purchases in FairPrice be combined with my previous Friso Online purchases’ points?

Yes, as long as you log in using the same email as you used for your Friso Online purchases, your Friso rewards points from FairPrice purchases will be added to the same account.

May I use my Friso Rewards Points to redeem other free gifts from promotions in FairPrice / Cold Storage/ Guardian / Giant/ Watsons / Sheng Siong or other supermarket/ pharmacy chains or other online retailers?

No, Friso Rewards Points may only be used for redeemable items listed on Friso Online.

May I use my Friso receipts from Cold Storage, Guardian, Giant, Watsons, Sheng Siong or other supermarket / pharmacy chains or online retailers to exchange for more Friso Rewards Points?

No, only purchases from FairPrice, FairPrice Xtra, FairPrice Finest, FairPrice Online and Friso Online (www.shop.friso.com.sg) will be eligible to earn Friso Rewards Points.

Are there delivery charges for any redemption that I make?

If you redeem an item and make a purchase on Friso Online (www.shop.friso.com.sg) at the same time, delivery is free. If you are only redeeming an item, without making a purchase, there will be a delivery charge of $5 per delivery.

How long is the delivery of the redeemed item that I have made?

Delivery will usually take up to 2 working days as long as the item is in stock. You will be contacted if there are any delays.

Can I transfer my Friso Rewards Points to another account?

No, the Friso Rewards Points are non-transferable and non-refundable.

Can I convert my Friso Rewards Points to cash or vouchers?

This can be possible. The Friso Rewards Points can only be strictly used for the redeemable items listed in the catalogue on Friso Online. Read each item product page carefully as the description states the terms & conditions.

Can my Friso Rewards Points be transferred to another country\'s online store?

No. The Friso Rewards Points are only applicable for Singapore.

What other terms and conditions are there?

By taking part in Friso Rewards, you understand and accept without condition that FrieslandCampina (Singapore) Pte Ltd may elect to use your personal information contained herein for internal and/or external marketing purposes by mail/email/phone/SMS whilst according your privacy or confidentiality with the highest priority. By redeeming and accepting any Friso Rewards listed on Friso Online, you acknowledge that:

  • The Friso Rewards will be given as-is to you without warranties of any kind whatsoever, express or implied. They should be used in accordance with the instructions manual (if provided).
By accepting the Friso Playhouse, you acknowledge that:
 
  • FrieslandCampina (Singapore) Pte Ltd assumes no responsibility for any death, personal injuries, and any other direct, indirect or consequential loss, damage, or costs incurred arising out of / in relation to any usage of the Friso rewards or promotions, to the fullest extent permissible by law. To the fullest extent permitted by law, you and your parents/legal guardians/ children/ family members agree to release and agree to hold harmless FrieslandCampina (Singapore) Pte Ltd from and against any and all rights, demands, claims, causes of action, losses, damages, costs and expenses whatsoever , or which may arise, whether in whole or in part, and whether directly or indirectly, including agreeing that none of you will sue or make any claim against FrieslandCampina (Singapore) Pte Ltd for death, personal injuries, and any other losses or damage whether direct, indirect or consequential, arising out of the acceptance, possession and usage of the Friso rewards.

 

  • You hereby expressly recognize that this release of liability, waiver of legal rights, and assumption of risk is an undertaking pursuant to which the parents/legal guardians/children/family members have released, any and all claims against FrieslandCampina resulting from any death, personal injuries, and any other direct, indirect or consequential loss, damage, or costs incurred arising out of / in relation to the child and their parents’ or legal guardians’ participation and usage of the Friso Rewards.